We genuinely want you to have a good experience with Calif Tea House.
Because our products are consumable, we currently do not accept returns on opened products.
We do offer support if:
- Your order arrives damaged
- You receive the wrong product
- Your package is missing
If something isn’t right, please contact us within 48 hours of delivery with your order details and photos (if applicable).
Refunds or replacements:
Eligible issues will be reviewed and resolved as quickly as possible.
Please note:
We cannot offer refunds for taste preferences once a product has been opened.
Our goal is simple — to be fair, reasonable, and helpful.